Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information
• Payment and billing information
• Shipping address
• Age verification information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Verify your age and identity
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and other privacy laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional cookies
• Contract: To fulfill orders and provide our services
• Legal Obligation: For age verification and tax compliance
• Legitimate Interests: For fraud prevention and website security

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Account information: Until account deletion request
• Order information: 7 years for tax purposes
• Marketing data: Until consent withdrawal
• Cookie data: As specified in our Cookie Policy

9. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can manage your cookie preferences through our cookie consent banner. For more details, please see our Cookie Policy.

10. Contact Us / Data Protection Officer

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data protection rights, please contact us at:

Email: Nikkiw@myfavdevice.com
Data Protection: privacy@myfavdevice.com
Address: 5915 Midlothian Tnpk, Richmond, VA 23225

EU residents may also contact their local data protection authority with complaints.